Here at Tailors Mark our focus is on creating high quality suits that last and fit right, the first time.
We aim for perfection and complete customer satisfaction.
If we don’t get it right the first time, we’ll do everything we can till we do.
We aim for perfection and complete customer satisfaction. If we don’t get it right the first time, we’ll do everything we can to fix it.
We create garments that are built to last. All our garments are made from high quality, durable fabrics so you know you can wear your garments again and again. If there are any issues with your garment within 12months of purchase, we’ll either rectify or hand tailor another and ship it to you.
Our garments are hand made and cut from fabric to your exact size and shape. If it doesn’t fit perfectly the first time, we’ll adjust your measurements and send a replacement. If the remake is still not up to your expectations, we’ll arrange a refund.
Change my order
If you’ve placed an order but need to change something, please speak to our team within 24 hours so we can ensure it’s adjusted prior to being tailored.
Request a refund
While we don’t offer refunds for change of mind, if the fit is not right, we will remake a garment for you. If it’s still not right, then we will arrange a refund. Just chat to our support team.
Remake my garment
If you have any questions about our returns policy, or would like to speak to us about an order, our contact details are below.
