Our shirts are tailored to your exact measurements, with a perfect fit guarantee.
Our AutoSize technology allows us to determine your measurements with only a few simple questions, no tape measure required.
You can also measure your body, or an existing shirt.
Shipping within Australia is free for all shirts. Your shirt will arrive within three weeks.
Every shirt is hand tailored to your exact fit and customisations. Once crafted, our premium shipping partners will have them delivered pressed and ready to wear.
100% satisfaction, or your money back.
If it doesn't fit you perfectly, we'll remake your shirt for free.
Our support team is here to help with any questions, issues, or compliments.
How long will it take to for my order to arrive?
Our shirts are delivered in three weeks.
How much does it cost for delivery?
Shipping in Australia is free. We also ship globally.
How I can track my delivery?
Once your order is dispatched you will receive the tracking details in an email. You can also check your order details by logging into your account.
Where are Tailors Mark garments made?
Our shirts and suits are made in Thailand. Our talented team in Bangkok are an extension of our Australian team.
We work closely and collaboratively on every piece produced - from design through to fabric, cutting, manufacturing, stitching, quality assurance, dispatch and customer support.
What happens if my garment doesn’t fit?
We will re-make a garment at no cost if it doesn’t fit, or refund you in full.
I want to change my measurements of a current order, is that possible?
Please contact us and we can assess the status of your order and do our best to accommodate any changes.
Do you keep my measurements on file for future orders?
Yes, your details are saved in your profile for future orders.
How does AutoSize work?
AutoSize for shirts is unique to Tailors Mark. Answer a few simple questions and we’ll automatically calculate your body size, using data we’ve collected from over 60,000 shirt orders. AutoSize for shirts has a 95% accuracy rate for perfect fit on first time orders. However if your fit isn’t quite right, we will re-make your shirt free of charge.
What is your returns policy?
We offer a 100% satisfaction guarantee. If you’re unhappy with your order we’ll provide free alterations or issue a full refund.